Frequently Asked Questions (FAQs)
About capsules
What types of capsules do you offer?
What capsule sizes are available?
Our portfolio includes a full range of formats: from size 5 (pediatric/small dosage) to size #000 (high-volume formulations).
Do you offer bespoke manufacturing (custom colours or branding)?
Yes, we provide full customisation services, including bespoke Pantone matching, axial/radial printing, and specific shell formulations.
What raw materials are used in production?
We offer pharmaceutical-grade Gelatin (Bovine, Porcine, Fish, Halal), HPMC (Cellulose), and Pullulan capsules to suit any dietary or regulatory need.
Do you have vegan or vegetable capsules available?
Yes, we have vegan capsules made from HPMC and pullulan, completely free of animal ingredients.
What is the expiration date of your capsules?
The shelf life of capsules is 5 years when stored under recommended storage conditions.
What are the storage conditions for capsules?
Capsules should be stored at a temperature of 15-25°C and a relative humidity of 35-65%. To maintain quality, we use moisture-proof packaging.
Do your capsules meet international standards (GMP, USP, Ph. Eur.)?
Yes, all capsules are manufactured in strict compliance with GMP, ISO, and Ph. Eur. standards to ensure pharmaceutical-grade quality.
About ordering and purchase conditions
What are the wholesale supply and MOQ terms?
The Minimum Order Quantity (MOQ) varies by type and size. Please contact our sales department for detailed wholesale terms and lead times.
Is it possible to order samples for testing?
Yes, we provide sample capsules for testing before placing a large order.
How do you ensure product integrity during transit?
We utilise climate-controlled logistics, including thermal packaging and moisture-stable containers, to maintain shell integrity during shipping.
What payment methods do you accept?
Quick and Easy
Get in Touch
+ 359 (89) 249 5180
we will help you with your choice
info@yuexi.eu
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Sofia, 1606, Bulgaria,30-32, General Eduard I. Totleben blvd. fl.2
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